Privacy Policy

🔏 Introduction

tp444 is committed to protecting the privacy and personal data of every player who registers and participates on our platform. This Privacy Policy explains in plain language what information we collect, why we collect it, how we use it, and the controls you have over your own data. By accessing or using tp444, you agree to the practices described in this document.

We operate this platform for players based in Bangladesh and take our data-handling responsibilities seriously. This policy applies to all services offered through tp444, including cricket betting, live casino games, slots, crash games, and account management features. We encourage you to read this policy carefully and contact our support team if you have any questions.

📋 Information We Collect

When you create an account and use our services, we collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification details used for KYC verification.
• Contact details: email address, phone number, and residential address (city, district) within Bangladesh.
• Account credentials: username and encrypted password — we do not store plain-text passwords under any circumstances.
• Financial data: deposit and withdrawal records, transaction references for bKash, Nagad, Rocket, Upay, Visa, and Mastercard payments.
• Behavioral data: game history, betting records, session durations, feature usage, and platform interaction logs.
• Technical data: IP address, device type, operating system, browser version, and approximate geographic location derived from network data.

We collect only the data necessary to deliver our services safely, comply with responsible gaming requirements, and process financial transactions accurately.

⚙️ How We Use Your Information

The personal data we hold is used strictly for the following purposes, each grounded in either your consent, a contractual necessity, or a legitimate operational interest:

• Account creation and management: registering your profile, verifying your identity, and maintaining your account in good standing.
• Payment processing: facilitating deposits and withdrawals through supported local and international payment channels.
• Service improvement: analysing aggregated usage patterns to enhance our cricket betting markets, slot game selection, and live casino offering.
• Personalised promotions: sending relevant bonus offers, tp444 promotions, and cricket or slots updates that match your interests, only where you have opted in.
• Responsible gaming compliance: monitoring gameplay for signs of problem gambling and applying any self-exclusion or deposit limit settings you have chosen.
• Security and fraud prevention: detecting unauthorised access, suspicious transactions, and protecting all players from fraudulent activity on the platform.

🤝 Data Sharing and Disclosure

tp444 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited and controlled circumstances:

• Payment service providers: transaction data shared with bKash, Nagad, Rocket, Upay, or card processors solely to complete your financial requests.
• Technology and game platform partners: technical data passed to game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to run games on your behalf.
• Legal and regulatory authorities: where required by law, court order, or a legitimate governmental request — we disclose only what is legally mandated and nothing more.
• Business successors: in the event of a corporate reorganisation or transfer of business assets, personal data may pass to a successor entity under the same protective terms.

All third parties who receive data from tp444 are contractually bound to handle it securely, use it only for the stated purpose, and comply with applicable data protection standards.

💳 Payment Data and Financial Records

All financial transactions on tp444 are handled through encrypted, industry-standard connections. When you deposit using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, tp444 records only the transaction reference, amount in BDT, and timestamp. We do not store full card numbers, mobile wallet PINs, or bank account credentials on our own servers.

Financial records are retained for a minimum of five years to satisfy anti-money laundering obligations and to resolve any account disputes that may arise. This retention period is non-negotiable and reflects our commitment to operating a trustworthy platform for Bangladeshi players.

🍪 Cookies and Tracking Technologies

tp444 uses cookies and similar browser-based technologies to operate the platform reliably and to understand how players interact with our services. Cookies we use fall into three main categories:

• Essential cookies: strictly necessary for login sessions, account security, and core platform functions. These cannot be disabled without breaking the service.
• Analytics cookies: collect anonymised data on page views, session lengths, and feature use to help us improve performance and content relevance.
• Preference cookies: remember your language, display settings, and game preferences so your experience is consistent across visits.

You may manage cookies through your browser settings. Please note that disabling essential cookies will prevent you from accessing your account. We do not use advertising or cross-site tracking cookies.

🗂️ Data Retention

We retain personal data for as long as your account remains active or as required to fulfil the purposes described in this policy. If you close your account, we will delete or anonymise your personal profile data within 90 days, subject to the following exceptions:

Financial transaction records are retained for a minimum of five years as described in the Payment Data section above. Any data subject to an ongoing dispute, investigation, or legal proceeding will be retained until the matter is fully resolved. Anonymised, aggregated statistical data (which cannot identify you) may be retained indefinitely for internal research and reporting.

🔒 Security of Your Data

We implement multiple layers of technical and organisational controls to protect your personal information against unauthorised access, accidental loss, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account fields, firewalled server infrastructure, regular security audits, and access controls that limit which staff can view your data based on strict need-to-know principles.

While we take every reasonable precaution, no online platform can guarantee absolute security. If you believe your account has been compromised, please contact our support team immediately at [email protected] and change your password without delay. We will investigate and notify you of any confirmed breach affecting your personal data.

⚖️ Your Data Rights

As a player on tp444, you have meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team:

• Right of access: request a copy of all personal data we hold about you, including your account profile, transaction history, and game records.
• Right of rectification: ask us to correct any inaccurate or outdated information held in your account profile.
• Right to erasure: request deletion of your personal data where it is no longer required for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: ask us to pause processing your data while a dispute or correction request is being resolved.
• Right to withdraw consent: where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We will respond to all rights requests within 30 days. In complex cases, this may be extended by a further 30 days with prior notice. There is no charge for exercising your data rights under normal circumstances.

🔗 Third-Party Links and Services

Our platform integrates third-party game software from licensed providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you launch a game, the game client may independently collect technical data necessary to run that game. These providers operate under their own privacy policies, and tp444 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party provider whose software you use through our platform.

🛡️ Children's Privacy and Age Verification

tp444 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. All new accounts undergo age verification as part of the KYC process. If we discover thata person under 21 has registered an account, we will immediately suspend that account, delete the associated personal data, and reverse any transactions processed. If you are a parent or guardian and believe a minor has accessed tp444, please contact us immediately at [email protected]. We are committed to maintaining a safe, age-appropriate environment in accordance with responsible gaming principles.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify active users via email or a prominent notice on the platform at least 14 days before the changes take effect. The date at the top of this page always reflects when the policy was last revised.

Your continued use of tp444 after a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you are entitled to close your account and request deletion of your personal data as described in the Your Data Rights section above.

📧 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tp444 handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week — in both English and Bangla.

Email us at: [email protected]